Payment Arrangement

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 If a customer is  in good standing, having kept any previous arrangements, and has not been disconnected yet, may be eligible for payment arrangements on their bill. Please submit the below information at least two (2) business days before your shutoff date to ensure your request is processed prior to your shutoff date.

Once this form has been submitted a Customer Service Representative will review the request & respond by email or contacting directly.

If account has been disconnected, no arrangements can be made on the account. The full past due balance must be paid in order for service to be turned back on if the account is in active status.

Arrangement requests due to leaks must be made with Customer Service at 812-436-7846.

 

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