Payment Arrangement

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A customer in good standing, having kept any previous arrangements, and has not been disconnected yet, may be eligible for payment arrangements on their bill. Please submit the below information at least two (2) business days before your shutoff date to ensure your request is processed prior to your shutoff date.

Offered Online Payment Arrangement: Account in Past Due Status: Customer must pay 50% of delinquent bill (past due) on or before the shutoff date and balance must be paid approximately 1 week following shutoff date.

If account has been disconnected, no arrangements can be made on the account. The full past due balance must be paid in order for service to be turned back on if the account is in active status.

Arrangement requests due to leaks must be made with Customer Service at 812-436-7846.

 

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