FAQs

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Why can’t I talk to the driver while they’re taking me to my appointment?
Do not engage the driver in conversation while he/she is operating the vehicle. This is important for your safety as well as others.
I have an issue with my driver, how should I handle this situation?
Do not verbally or physically abuse the driver. Any physical or verbal action you may take against the driver may affect your riding privilege. If you have any issues please call:
METS Mobility/Paratransit service at 812-435-6188.
METS Fixed Route service at 812-435-6166
Will I be able to eat/drink/smoke or listen to music while I ride the bus?
Eating, drinking, smoking or playing radios/cassette players without earphones is not permitted.
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