FAQs

Details

Question

How can homeowners help prevent water or sewer gas from entering their home?

Answer

There are several things residents can do to minimize impacts in their home, including:

Details

  • Closing toilet lids
  • Placing a towel around first floor or basement toilet and drains
  • Removing sewer clean-out caps (see photo)
  • Making sure their home’s sewer vent is clog-free (see photo)
  • After crews are finished, residents should run water down the drains to refill the drain traps and stop unpleasant odors from coming in through the pipes.