Customer Rights and Responsibilities Guides

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Water Customer Rights and Responsibilities

Sewer Customer Rights and Responsibilities

The Evansville Water and Sewer Utility provides service for approximately 60,000 residences in and around Evansville.

Please use the following contact information if you have questions or need to report a Water or Sewer Emergency. Our website provides information about the Utility, programs, handbooks and legal notices. For your convenience, we've also compiled a list of our commonly asked customer questions and answers.The Evansville Water and Sewer Utility provides service for approximately 60,000 residences in and around Evansville. Please use the following contact information if you have questions or need to report a Water or Sewer Emergency. Our website provides information about the Utility, programs, handbooks and legal notices. For your convenience, we've also compiled a list of our commonly asked customer questions and answers.

Type of Inquiry	Contact	Phone Number
Trash, Heavy Trash, Street Sweeping, Recycling, and Yard Waste Issues	Republic Services	812-424-3345
Customer Service or Billing Issues	Customer Service Staff	812-436-7846
Boil Advisory or Water Quality Issues	EWSU Dispatch	812-421-2130
Water or Sewer Service Emergency or Discolored Water Issues	EWSU Dispatch	812-421-2130
Report a water main break	EWSU Dispatch	812-421-2130

Live Video Streaming and Archiving System

The public now has convenient online access to Evansville Water & Sewer Utility meetings through AccessEVC, a new software tool on the City of Evansville/Vanderburgh County website. Live meeting streams will be available by going to Access EVC: Live Streaming & Video Archive. A link to the streaming video meetings and archive webpage is also available on the City of Evansville Home Page and Vanderburgh County Home Page by clicking the "View AccessEVC" tab.