MUNIS - Vanderburgh County Users

    Munis Logo MUNIS - Vanderburgh County

    Links:

    County MUNIS Live :          http://civiccotylerma:55000/
    County MUNIS Train:         http://civiccotylerma:55001/
    County MUNIS Test:           http://civiccotylerma:55002/


    MUNIS Upgrade to V11.2 Scheduled for 2017:

    Vanderburgh County MUNIS Users:

    Vanderburgh County upgraded to MUNIS V11.2 on August 25, 2017; please note that the URL for the self service site was changed to: https://selfservice.vanderburghcounty.in.gov/MSS/ .

    • Tyler Dashboard upgraded to V6.3
    • Tyler Content Manager (TCM) upgraded to V 2017.2.4.2

    MUNIS Upgrade to V11.2 Documentation:

     

    New User Authorization Form:

    Access Authorization Form for MUNIS

    If you have a new user that needs to be set up in MUNIS, please complete this form and return back to Karen Joest-Newman or Sam Garau in the Auditor's Office. If you have a new fund that needs to be added to your MUNIS role, please use this form or have your Department Head send an email to Kjoest@vanderburghgov.org or Sgarau@vanderburghgov.org with the request.

    Support:


    If you have an issue with MUNIS, please let someone in the Auditor's Office know so that it can be researched. Any server issues will be reported to IT (5100) and other issues will be reported to Tyler Technologies. Here is documentation on reporting any issues to Tyler: .

     

    • Tyler MUNIS Phone Support:

    Call Tyler toll free at: 800.772.2260 Press 3 for support. Click here for additional instructions.

    • Online Support:

    Use this site (www.tylertech.com) where online documentation of MUNIS can be found on the MUNIS Knowledgebase. You will need to set up a password to sign onto the site.

    You can also enter support incidences online. Here is the documentation to walk you through the process Tyler User Guide for Online Support.

    • MUNIS Support Go To Assist Link:

    Use this link to connect to Tyler Support once you have opened an incident:  www.gotoassist.com/ph/munis . You will need to know the support person's name to connect.

     

    MUNIS User Documentation for prior versions:

     

    Known Issues:

    MUNIS Access - Active X Issue (Using GDC thin client profile; this should have been resolved with V11.2)

    MUNIS - Internet Explorer Settings for MUNIS

    TCM - Java issues (settings and clearing cache) (this should have been resolved with TCM upgrade during MUNIS V11.2 upgrade) 


    Upgrade to MUNIS V10.5

    In order to process 2016 year end 1099s and W-2s in MUNIS, Vanderburgh County upgraded to V10.5. The upgrade to MUNIS LIVE V10.5 was completed on August 29, 2016.

    Along with the upgrade to V10.5, Tyler Dashboard was also upgraded to V5.8 and Tyler Content Manager (TCM) was upgraded to V4.1.  One of the most notable changes for TCM was that in order to view attached documents, you will use the paper clip icon instead of the camera icon.

    If you receive errors when in TCM, click here for documentation on resolving any JAVA issues encountered after the upgrade. Please call IT at 435-5100 if you are unable to resolve the issue.